Mobile and Desktop Apps

How do I log into the mobile app or the web dashboard?
You must be registered as an app user in order to log into the mobile app. Once you are set up as an app user on the website, you will receive an email invi...
Thu, 15 Oct, 2020 at 3:56 AM
How do I download the app?
If you need to download the app for mobile or desktop, follow one of these links: iOS devices (iPhone, iPad, iPod)
Thu, 15 Oct, 2020 at 3:58 AM
How do I increase the camera resolution for photo controls?
Photo images default to 800px wide in landscape mode and 800px tall in portrait mode. To increase the size of your photos for all photo controls inside a f...
Thu, 15 Oct, 2020 at 3:58 AM
How do I filter what users see on the app/website?
TABLE OF CONTENTS Restricting Control Levels and Access to Areas of the Website Access levels control what the user can do: Restricting Access to Scre...
Sun, 17 Jan, 2021 at 8:05 PM
Can I copy form fields from one form to another?
Yes, there are a couple of ways to do this.  The best way is to export (from the design screen) both forms to excel, identify the fields you would like t...
Thu, 15 Oct, 2020 at 3:59 AM
What devices / operating systems are supported?
TABLE OF CONTENTS Android Version Support Android Device Support iOS Support Windows Support FAQ Q: Does the eForms Mobile app automatically update? ...
Wed, 18 Nov, 2020 at 2:11 AM
What are the Windows app installation requirements? (e.g. for enterprise deployments)
The Windows app requires Windows 7 (ideally running the latest Service Pack update), Windows 8 or Windows 10.We recommend using Windows 10 with the latest o...
Thu, 15 Oct, 2020 at 4:00 AM
Windows App Shortcut Not Functioning Properly
Should your Windows app shortcut stop working after installing an app update, you can normally fix this in one of three ways: 1) Shut down the eForms Mobil...
Wed, 7 Apr, 2021 at 5:17 PM
Why am I seeing the last form I created when I start a new one?
If, when you begin a new form, you see all the values entered from the last form entry, the most likely reason is that "Remember My Answers" is tu...
Tue, 1 Dec, 2020 at 10:22 PM
How does your support work?
Please see this article for information about our support:
Sun, 10 Jan, 2021 at 7:24 PM