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FAQ & Troubleshooting (48)

What is the cloud platform's IP address? (for firewall / white listing purposes)

Modified on 24 Mar 2023
When does the app synchronize/check for updates?

Modified on 09 Dec 2020
How secure is my data?

Modified on 09 Dec 2020
How do I configure emails from the platform? (From addresses, SPF records and mail rules)

Modified on 16 Mar 2021
Using Force Sync to Manually Re-submit Unfinished Uploads

Modified on 28 Dec 2020
Manually Rescheduling a Connector

Modified on 01 Dec 2020
Downloading Old Form Submissions in Bulk

Modified on 01 Dec 2020
Creating an Infinite Loop Workflow ("SAVE TO CLOUD")

Modified on 01 Dec 2020
How do I log into the mobile app?

Modified on 09 Dec 2020
What is the difference between Standard and Premium users?

Modified on 09 Dec 2020

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