Android manufacturers often extend the battery life of their devices using battery optimization tricks such as putting the device into sleep mode when not in active use or closing apps running in the background.
Some manufacturers, notably Samsung, OnePlus, Huawei, and Xiaomi, are known for how aggressively they “optimize” (i.e., kill) apps to save battery life.
To prevent Android from killing the app when it’s in the background, please follow the steps below on your device.
Disable Battery Optimizations
- Navigate to settings on your device and select “Apps”.
- On the apps page, navigate to the Appenate app or your White Label App, and click on it. You will now see the App Info screen. Now, click on the Battery option.
- Here you will be presented with three options. Initially, Optimimised will be the currently selected option, but we want to change this to Unrestricted.
