Connecting a form to a remote FTP server allows you to automatically send PDF reports and other documents to an FTP location. This guide explains how to use the FTP Form Connector to push reports to your remote FTP server after you’ve added and authenticated your connection.
Adding the Connector
Follow these steps to add the connector to your specific form:
- Navigate to App Workshop > Forms.
- Hover over your desired form and click the Connect icon.
- Click the Add Connector button (top-right).
- Select FTP from the options.
Note: The page will refresh with the connector added. Changes are not live until you click Save.
Quick Access Tip
If you are already inside the Form Builder or Settings view, you don’t need to go back to the main menu. Simply click the Connectors tab located directly under the form title at the top of the screen.
Configuring the Connector
After adding the form connector, the following configuration options are available.

Send Form Answers
Check this option to enable Form Answers to be returned to the format selected against File Format.
File Format
You can choose what format you want your Form entry data to be sent as:
| File Format | Description |
|---|---|
Plain Text | Send form data as plain text. By default, each field answered is placed on a new line. This is customizable using HTML or our Data Template Syntax. |
| CSV | Send form data in a .csv attachment. Customizable using a Text file template. |
| JSON | Send form data in a .json attachment Customizable using a Text file template. |
| Excel | Send form data in an .xlsx attachment. Customizable using an Excel template. |
| Word | Send form data as a .docx attachment. Customizable using a Word (.docx) template. |
| Send form data as a .pdf attachment. Customizable using a Word or Excel template or a built-in template. | |
| Word | Send form data as a .docx attachment. Customizable using a Word (.docx) template. |
| XML | Send form data as an .xml attachment. Customizable using a Text file template. |
Send Media Files
If this is checked, you can select individual media files to send/attach.
These could be signature images, photos, or other attachments.
File Name
Optionally, enter a custom filename. You can also create a dynamic attachment name using fields from your Form – hit the hammer icon to build it. The file extension (.pdf, .xlsx, .docx, etc.) will be automatically added to your name.
Disable Random Code
Disable the default system behavior of appending a 6-character random code to the generated file name.
e.g., instead of ‘FileName-abc123.pdf’, the file would be generated as ‘FileName.pdf’.
Folder Path
Optionally, enter a folder path on the FTP server where the exported file should be placed. The path should be entered in the following format: ‘FolderName/AnotherFolder/FileGoesInThisOne’
Connector Logs
After devices are synced and a user uploads a form, form-captured data should be pushed to your ArcGIS Online database, which can be confirmed in the external system or by viewing the form’s connector logs on the platform’s Data Feed views.
