Our Windows app is available in 2 variants: our default Standard Installer (which you can download directly from our website or our web portal backend) or a Custom Installer that can be made available on request.
Our standard installer should suffice for most single-user desktop/laptop installations.
For more complex deployments involving shared desktop resources, automated fleet deployments, virtual machines, and the like, we have a Custom Installer option to help you confidently deploy our Windows app to your environment.
Standard vs Custom Installer
The Custom Installer executable MUST be executed as admin, or it might fail during setup.
| Feature | Standard Installer | Custom Installer |
|---|---|---|
| Install path parameter |  Not supported |  -installDir "InstallPath"required |
| User data directory parameter | -userDataDir "UserDataPath"optional | -userDataDir "UserDataPath"optional |
| Automatic app updates | Enabled | Disabled |
| Shortcut placement on desktops | Per-user desktop only | Public desktop shortcut for all user accounts |
| Admin privileges required | Per-user install | Must run as Admin |
| Re-install updates | User-by-user reinstall | Use same installDir path to update |
| Typical use case | Standard installs | Shared installations, machine-level deployments on shared desktop environments, eg, Citrix |
Install Usage Examples
To help you deploy our app to your environment, here are some sample command syntax options for you to use in your deployment scripts.
Custom install
Folder> .\App.exe -customInstall -installDir "InstallPath"Custom install with custom user data directory
Folder> .\App.exe -customInstall -installDir "InstallPath" -userDataDir "UserDataPath"Standard install with custom user data directory
Folder> .\App.exe -userDataDir "UserDataPath"Standard install
Folder> .\App.exeSpecial Environment Scenarios
RDP (Remote Desktop) Environment
For these use cases, each user should install the app in their own AppData directory, as running multiple users from the same machine-level install will lead to conflicts or logouts.
When deploying to these environments, use the following command syntax in the command prompt or PowerShell.:
.\App.exe -customInstall -installDir "%USERPROFILE%\AppData\YourApp"VM / Citrix or Shared Virtual Desktop
Install the app on the master image using installDir. Be sure to store user data on a network share so it can be accessed from any VM in the environment.
.\App.exe -customInstall -installDir "C:\AppPath" -userDataDir "\Fileserver\OrganizationAppUserData"Conclusion
Use Standard Installer for user-per-account installs.
Use Custom Installer when you need:
- machine-wide deployment
- custom installation paths
- shared user data folders on a central network location
- disabled auto-updates
- public desktop shortcut