This guide outlines the system requirements, standard installation processes, and enterprise deployment guidelines for our Windows application. It also includes specific instructions for installing or upgrading to our latest 64-bit application.

System Requirements
- Operating System: For best results, we highly recommend Windows 10 or Windows 11 with the latest operating system updates installed. It’s important to note that we do provide legacy support for Windows 7 and Windows 8.
- Software Frameworks: Both .NET Framework 4.7.2 and .NET 6.0 are required. These are generally included with supported Windows versions, provided they are kept up to date via Windows Update.
- Hardware: While not strictly required for installation, if you plan to capture photos, ensure your hardware includes a camera (standard on most Windows laptops and Surface devices).
Standard Installation Overview
Our Windows app is designed for a frictionless setup:
- No Administrator Permissions: The installer does not require Admin rights and generates no User Account Control (UAC) prompts.
- Simple Setup: It provides a simple, wizard-less installation experience.
- Local Directory: The app installs directly into the currently logged-in user’s working directory (
%LocalAppData%). - Registry Access: The app requires write access to the current user’s registry – a standard permission for any user capable of installing applications.
Upgrading to the 64-bit Windows App
We recently released a new 64-bit version of the Windows app. If you are a new user or are upgrading from an older 32-bit version, please review the expected behaviors below.
Scenario A: New Installations
If you do not have a previous version of the app installed, the 64-bit installation will proceed normally with no extra steps required.
Scenario B: Upgrading from a Standard 32-bit Installation
If you currently use the standard 32-bit version of the app:
- The installer will create a new folder for the 64-bit app in
C:\Users\[UserName]\AppData\Local. - A brand-new
appdatafolder will be created inside this directory. - Data Migration: To continue where you left off without syncing from the cloud, you can manually copy your old
appdatafolder contents into this new 64-bit folder. - Your existing desktop shortcut will automatically update to point to the new 64-bit application.
Scenario C: Upgrading a 32-bit Install with a Registered userDataDir
If your current 32-bit installation utilizes a custom registered userDataDir:
- The installer will create a new folder for the 64-bit app install in
C:\Users\[UserName]\AppData\Local. - Data Migration: The app will honor your existing
userDataDirregistry item. You do not need to manually copy any data folders. - Your existing desktop shortcut will automatically update to point to the new 64-bit application.
Enterprise Deployments (SCCM & Group Policy)
For administrators utilizing tools like Microsoft System Center Configuration Manager (SCCM) or Group Policy, please note the following guidelines:
MSI Installer
We provide an MSI installer built specifically for deployment via Group Policy.
- Behavior: This MSI is not a general-purpose installer. Once the MSI is run, the actual application
.exefile is executed and installed on the user’s next Windows login. - Download: You can obtain the latest MSI by appending
?msi=trueto the end of our standard Windows app download link.
Permissions Configuration
Because the app is designed to operate without UAC requests, it installs directly into the local logged-in user’s AppData directory (e.g., %LocalAppData%\<AppCode>).
- Requirement: Ensure your Windows policies and SCCM configurations allow the application to read/write data and folders within the
%LocalAppData%directory and access the local user registry. Blocking these permissions will cause installations and subsequent automatic app updates to fail.
SCCM Deployment & Squirrel.Windows
Our underlying update functionality relies on the industry-standard Squirrel.Windows installer.
- For technical specifics regarding the updater, please review the documentation on the Squirrel.Windows GitHub Wiki.
- Deployment Resource: If you are using SCCM, we recommend reviewing this third-party guide for deploying Microsoft Teams. Because Teams uses the same Squirrel.Windows updater library, the principles are identical. Simply replace all mentions of “Teams” with our application name/code to configure your deployment.