Core Users

Standing apart from our Standard and Premium Users (core), the Edge User option is tailored for ad hoc, low-usage, or edge-case scenarios that don’t regularly occur (daily/weekly) within your business processes at a more affordable price.

Edge Users

When compared to our Standard and Premium user types (core), Edge users fill a gap. Let’s say you have someone on site who only ever does a monthly inspection. They would fit perfectly within the Edge user license.

To determine if you might benefit from Edge Users, examine your user groups within your organization and see which ones don’t require web portal access and, most importantly, only submit forms ad hoc once in a while, as opposed to daily or weekly Core User usage.

However, Edge users can’t be the sole user type in your account. The Edge users option requires your account to have a minimum of 30 Core Users or 30% of the total user count (core+edge), whichever is higher, billed as Standard or Premium Users.

Feature accessibility for Edge users depends on the majority license type held by the core group. If the core group consists primarily of Premium users, then Edge users can access Premium features. Similarly, if the core group consists of more Standard users, then Edge users can access Standard features.

Regardless of feature access, all Edge users are subject to the following:

• 10 transactions are included per user per month for Form Entries and/or Tasks completed. These transactions will be pooled together. For instance, if you have 30 Edge users, the transaction pool will be 300, available for all Edge users.
• Usage exceeding the pooled number of transactions will be invoiced afterward at a per-transaction cost.
• Edge users will not have access to the administration Portal. They will only have access to the app itself.

*At present, only a single completed form entry counts as a single transaction
when dealing with Process Steps. This will change in future where completed
tasks associated with a Form Entry will also count and be deducted from your
transaction pool.

Please contact info@eformsmobile.com to discuss enabling Edge Users on your account.