What is the difference between user licences? (Standard/Premium/Pro)

The main differences between Appenate’s user licenses center on submission limits, advanced workflow capabilities, complex system integrations, and AI-powered features.

User Licences

Standard	Premium	Pro
For smaller teams or less frequent data entry.	For enterprise-level operations that require high-volume data and complex task management.	For Premium users, leveraging the platform’s full capabilities with AI-Powered features.

Key Differences

Feature	Standard	Premium	Pro
Monthly Form Submissions	1500	Unlimted	Unlimted
Monthly AI Credits	5 credits for Creating Forms with AI 5 credits for Voice Fill with AI or Photo Fill with AI	5 credits for Creating Forms with AI 5 credits for Voice Fill with AI or Photo Fill with AI	Unlimited
Tasking & Job Dispatch		Send specific tasks, forms, and documentation directly to field workers’ apps. Includes calendar scheduling and management, which is essential for field service businesses managing a mobile workforce.	All Tasking & Job Dispatch features.
Connections & Connectors	Standard integrations (like Google Drive or Dropbox)	All Standard and Premium “Enterprise” integrations with more complex systems, such as Salesforce, Microsoft SharePoint, and advanced SQL databases.	All Standard and Premium Connections and Connectors.
Files & Docs		Manage and store documents such as SOPs, safety guidelines, and manuals directly in the app, ensuring your field team always has the latest versions of critical files.	All Files & Docs functionality.
Form Field Types	Standard data-collection field types such as text, photo, signature, GPS, Barcode, etc.	All Standard and Premium field types, such as REST, Process, Gallery, etc.	All Standard and Premium field types.
Form Generation & Conversational AI	Limited	Limited	Unlimited AI data-capture form generation, from scratch, with text or voice prompts, and edits with AI.
Voice and Photo Fill with AI	Limited	Limited	Unlimited hands-free form data capture with voice or photo fill.

Note that all Premium features require all involved users (whether in the field or in the office) to be Premium users.

More Information

Pro User License

• Related Articles

• User and organization metadata

  There is often a need to have persistent data values stored against a user or organization account. For example, a user’s payroll ID, phone number, or other user-specific information that you want to have available in your Screen designs. Similarly, ...

• Whats the difference between Form entry Completed time and Received time?

  On the app side, the device’s current date/time is used as the “Completed” date/time of the entry. This time is only as good as the device. So if the device time is not accurate, then this will reflect on the Completed value as such. However once the ...

• Can I launch other apps on the user’s device from within a Screen?

  Launching other installed apps is possible only if the target app supports custom URL schemes. Basically this allows you to use the “Open Web Browser” interaction with an app-specific URL as the parameter. e.g. fb://requests should open the Facebook ...

• GPS capture is sometimes slow or doesn’t work – why?

  Our platform uses the native operating system functionality to acquire GPS coordinates in the most accurate way possible. We also leverage the accelerometer and other device features to provide heading (direction user is facing) and other additional ...

• Windows App – Custom Location Installation

  Our Windows app is available in 2 variants: our default Standard Installer (which you can download directly from our website or our web portal backend) or a Custom Installer that can be made available on request. Our standard installer should suffice ...