Standard vs Premium vs Grandfather User Licences

Standard vs Premium vs Grandfather User Licences

Towards the end of 2016, we announced the only major change made to our pricing model in over 7 years of operation.

It was a big change, splitting our single-user type into Standard and Premium, while raising prices across most scenarios. It was a necessary move that addressed our growing support load, our roadmap ambitions, and, ultimately, Appenate’s sustainability as a business.

Along with the pricing model changes, all existing customers were placed in a “grandfathered” state, which did not permit access to additional features introduced from January 2017 onwards.

We believe the increasing value delivered through our roadmap will be a justifiable offset for the new plans’ prices.

Of course, we’d love it if everyone decided to upgrade  

The following tables compare feature differences across Standard, Premium, and Grandfathered pricing plans.

Forms & Screens

FeatureStandardPremiumGrandfather
Board of Icons
Data Entry Form
Details Screen
List of Data
Map a Data Source
Additional FeaturesStandardPremiumGrandfather
Print Form Entries From App
Generate and print completed Form entries from an HTML template directly on the app, even offline.		  
Dynamic Form Titles
Enable form titles to be passed in via a parameter.		 
Dynamic URLs on Icon Board
Allows for the “Open URL in App” interaction to populate the URL dynamically.		 
Multi-Language Support For Forms (Default)
Toggle language option in the Form Designer, allowing app users to specify their preferred language.		English
Spanish
Dutch		English
Spanish
Dutch		English
Spanish
Dutch
Multi-Language Support For Forms (Custom)
Unlock the Static Translation Text File, allowing numerous language additions.		Requires a Branded AppRequires a Branded AppRequires a Branded App
Screen Navigation Bar Action Buttons
Configure up to 4 title navigation action buttons on any screen type.

Field Types

FeatureStandardPremiumGrandfather
Page
Group fields together in one screen, with optional repeat capture.
Section
Read-only display of text sections, field separators, or reference images.
Text
Display and capture single and multi-line text data.
Numeric
Display and capture number values.
Date/Time
Display and capture dates, times, or both.
Choices
Single or multiple-choice selection via a drop-down, checklist, or text search.
Location
Capture and show GPS map locations and/or address lookups.
Media
Display and capture photos, video, or audio.
Signature
Capture a signature drawn by the user.
Auto-Num
Allows generating unique numbering sequences in a custom format on an organizational level.		  
Barcode
Capture barcodes and QR codes via the device camera.
Sketch
Capture finger drawings by the user.
Hidden
Store default or calculated values, invisible to the user.
Action
Add buttons for user interactions – e.g., open web links, Docs, and Screens.
Table
Show a set of fields as editable rows to capture repeatable data or driven from a data source.
Gallery
Display and capture multiple images in a grid layout with a set of accompanying fields.		  
Attach
Enables attachment of any file to a Form entry – PDFs, CAD drawings, marked-up plans, etc.		 
Data (Hidden data source)
Select the matching row from a filtered Data Source, invisible to the user.
Process Step
Allows forms to be split into workflow steps, using Tasks to move the entry between users.		  
REST
Allows your Form to interact with REST APIs directly during Form entry capture.		  
NFC
Read and write values on a Near Field Communication tag.
OCR
Convert written or printed information to text via a device camera.
QR Code
Generate QR codes based on a dynamic formula.
Flow Layout
Enables a grid layout in the app.
Additional FeaturesStandardPremiumGrandfather
Fast GPS Capture
Allows for faster GPS capture, returning only latitude & longitude without associated metadata.		 
Contactless Capture (Signature)
Allows users to scan a QR code and add a signature through their mobile device without physical contact.		 
Dynamic Table Population
Automatically fills a table with rows from a data source.		 
Populate Gallery Field from a Data Source
Dynamically populate a gallery field with images from a data source.
Zoom & Pan
Zoom and pan on photos taken in your media field.
Dynamic Image/Background Display
Allows an image to be dynamically displayed depending on a calculation/formula output. 		 
Dynamic File Naming
Can define a database name for each file captured by the user.		 
Apply Watermark Text
Allows dynamic watermark text to be added to the image as part of the capture/choose process.		 
Apply Stroke Outline for Watermark Image
Enabled a black stroke outline to the watermark text.
Populate From Data Source
Automatically fill Tables with rows from a Data Source, and edit table rows directly.
Useful for providing a pre-populated list of items for scenarios such as checklists, stock-takes, and orders.		 
Scan NFC Without Button Press
Allows users to scan NFC tags the same way we allow inline Barcode Scanning, i.e., without pressing a button for each scan.		 
Bulk Scanning
Allows rapid bulk barcode scanning when using an external barcode reader.
Dynamic Form Data Sources
Allows you to use field-captured data to drive a Choices field’s options via formula (including Data Source and Table fields).
Custom Map Tiles
Allows you to use custom map tiles from any GIS provider.
Custom Map Overlays
Allows you to add custom polygon map overlays on any field that supports GPS functionality (location field, media field, gallery field).

App Set-up

FeatureStandardPremiumGrandfather
Field Themes
Set themes to automatically apply color schemes in line with the form designer as you build.
Icons Sets
Choose from a multitude of different icon styles for the app.
Launch Options
Launch from custom URLs (App Links), and open your apps directly into app screens using unique URLs, similar to web links.
These links can be emailed or sent to app users to quickly access specific Screens.		 

Examples Catalog

FeatureStandardPremiumGrandfather
Full Catalog
*Some examples use features released after 2017 and/or are Premium user features that may not be accessible.		**

Connected Data

Data Sources

FeatureStandardPremiumGrandfather
Access to base feature
Create and populate rows/columns on the web platform or Import/Export an Excel/CSV file.
Data Source Connector
Allows external system integrations and data to be pulled into a data source at a set frequency.

Data Source Connectors

FeatureStandardPremiumGrandfather
Amazon S3 Storage
Azure Blob Storage
Box
Dropbox
Egnyte 
FTP
Google BigQuery  
Google Drive
Google Spreadsheet
Platform Sync (Hosted GET)
OneDrive Personal
OneDrive for Business 
Salesforce  
SharePoint  
MS SQL Server  
REST
NetSuite
Snowflake
Xero

Files & Docs

FeatureStandardPremiumGrandfather
Files & Docs
Replace paper documents, such as standard operating procedures and manuals, with digital versions that are always up-to-date and available to workers in the field.		 

Connections

FeatureStandardPremiumGrandfather
Amazon Web Services
Microsoft Azure
Box
Dropbox
Egnyte 
FTP
GeoOp
Google
Google Cloud Platform  
OneDrive Personal
OneDrive for Business 
Power BI  
Salesforce  
SharePoint
MS SQL Server  
Twilio
Xero
Additional FeaturesStandardPremiumGrandfather
Multiple Connections of the Same Type
Connect to multiple destinations on the same external service. 		 

Data Entries

FeatureStandardPremiumGrandfarther
Form Data Submissions1500 per month UnlimitedUnlimited
Feed View
Provides a live timeline of entries captured across Forms, versions, and people—filter by date, person, and Form to get a targeted view of your business processes.		 
Table View
Allows you to view and export data entries for each form.
Map View
Allows uploaded form entries to be viewed on a map.
Custom File Name on Bulk Data Export 

Tasks & Dispatch

FeatureStandardPremiumGrandfarther
Current Tasks 
Task Calendar  
Task Map  
Recurring Tasks 
Task Templates 
Additional FeaturesStandardPremiumGrandfather
Allocate to User Groups
Allocating tasks to a user group.
Bulk Upload of Tasks
Users can do a single bulk upload of tasks by importing an Excel spreadsheet.		 
Allocate to Advanced Functionality
Allocating tasks by First To Claim, All To Complete functions.		 
Reassign Task to Other Users
The assigned user can reassign the task to others.		 
Connectors on Templates
Task connectors effectively allow you to generate emails, text messages, or REST calls based on events occurring on Tasks created via a Task Template.		  
Add Name Option to Task Activity
Allows task activities to be optionally named.		  
Add Multiple Preset Table Rows
(Task Templates)
Allows a Table field’s rows to be pre-populated

Organisation & Users

FeatureStandardPremiumGrandfather
Organization Setup
Users & Groups
Trash
All recently deleted items will be kept in temporary storage for 30 days, whereafter they will be permanently deleted.
Password Policy
Change the password requirements for your app and web portal to meet OWASP or NIST security recommendations		 
Require Login For File Links
This option disables all anonymous access to such files, requiring a valid user login to view these files.
Control Session Timeout Periods
Get granular control over when user sessions expire for the web portal and app.

Form Connectors

FeatureStandardPremiumGrandfather
Amazon S3 Storage
Azure Blob Storage
Box
DropBox
Egnyte 
Email
Excel Online
FTP
Google BigQuery  
Google Drive
GeoOp
Google Spreadsheet
OneDrive Personal
OneDrive for Business 
Power BI  
REST
Salesforce  
SharePoint Document
SharePoint List  
MS SQL Server  
Twilio
Xero
Additional FeaturesStandardPremiumGrandfather
Launch Images from Output by Click/Tap
Launches file output images in a web browser		 
Send Media Files Separately
Allows you to send/attach all media captured in the Form entry (photos, videos, etc.) as separate files. This is in addition to any generated answer/template output of the connector.		 
REST Connector Option – 2-Step Requests
Opens up the ability to plug into almost any external service that exposes a REST API.
The result from the REST step is returned as a response for use in a subsequent request.		 

Single Sign-On

Simplifies password management for employees with a “single sign-on” experience. Users can log into the app and platform using existing credentials managed in Okta, Azure Active Directory, or Ping.

Requires Enterprise Toolkit

FeatureEnterprise Toolkit
Okta
Azure Active Directory
Ping Identity

Please note:
The above comparison and feature additions are proactively maintained.

However, if the feature you’re seeking information on isn’t present, don’t hesitate to contact us for clarification 

    • Related Articles

    • Pro User License

      Our most advanced user license, designed for users leveraging the full power of the platform. Includes all features of the Premium User, including unlimited Form entries, full access to Tasking (job dispatch), and Docs functionality. In addition, ...

    • How we bill for Enterprise users

      By default, we bill monthly in arrears for the peak number of individuals active for each user type (Premium, Standard) at any time during the previous month. However, monthly or annually prepaid user options are available with predefined license ...

    • Edge Users

      Core Users Standing apart from our Standard and Premium Users (core), the Edge User option is tailored for ad hoc, low-usage, or edge-case scenarios that don’t regularly occur (daily/weekly) within your business processes at a more affordable price. ...

    • Infrastructure, Practices and Security

      eForms Mobile utilises industry standard tools and practices to perform software development, quality assurance, deployment and configuration during daily operations of the eForms Mobile SaaS platform. We also leverage Microsoft’s Azure platform, ...

    • How to cancel an added service/subscription?

      If you wish to cancel your subscription to a particular service at any time, you can do so in your billing area of the eForms Mobile platform. Login to the web portal and navigate to the “Platform & Billing –> Billing” area. Step 1 – Items that have ...