Enable two-factor authentication for your organization so that users must verify their identity at an additional level when logging in. This will add an additional security layer for your organizational data.
Enabling 2FA
To access your settings for 2FA, navigate the side menu to:
- Organizations & Users
- Organization Setup
- Security (option under page title)
You’ll have the following options on the Security page under Two-Factor User Authentication.
| Property | Options |
|---|---|
| Enable/Disable 2FA | Disable (default) Enable for Portal Only Enable for Portal & App |
| Verify User On | New Devices Every Portal Login Every Portal & App Login |
| Autenticator | Choose from the list or specific other |
Verify User On
Specify when users should be challenged to verify their identity via two-factor authentication (2FA).
By default, we require a verification code when the user first registers for 2FA and once per app is installed. For additional security, you can require every login to be verified, for Portal users specifically or for all users.
If you choose to require verification on every app login, your users will always need an internet connection to verify their 2FA code.
Authenticator
Specify your preferred authenticator app, which will be recommended to your users during their 2FA registration process.
Logging in with 2FA
After enabling 2FA, when a user logs in, an initial registration for the chosen authenticator will occur, and thereafter, the authenticator’s verification code can be provided.
Web Portal
App