Organization & Users
External User Connector – REST
Authenticate your users against an external system, such as a web service or enterprise identity provider. When external auth is configured, user passwords are never stored on our platform. Azure AD is being renamed to Microsoft Entra ID. When logged ...
Two-Factor Authentication (2FA)
Enable two-factor authentication for your organization so that users must verify their identity at an additional level when logging in. This will add an additional security layer for your organizational data. Enabling 2FA To access your settings for ...
Restoring Trash
Occasionally, we get requests from users who accidentally delete items from their accounts, and we’re then struggling to recover their deleted work. To address this, we’ve created the “Trash” feature to contain these deleted items. Items that can be ...
Users FAQ
Is it possible to permanently block a users device from accessing our system or block someone’s IP? We don’t provide any means of blocking specific device IPs, mainly because this is usually not practical – e.g. if the user is on a mobile network, ...
Managing Users
When you need to manage individual users or multiple users and do things in bulk, like password resets, create groups for swifter content control, or import multiple users, then the Users & Groups area of the platform is where you can do just that ...
Adding Users
To add a new user, log in to the web portal and go to Organization & Users > Users & Groups from the side menu. On the Users & Groups page, you’ll be presented with a list of Active and Invited users. You can also toggle to view Inactive users; these ...
Organization Setup
Manage organization-wide settings by navigating the side menu to Organization & Users > Organization Setup. The Organization Setup page allows you to view and control company details such as name & logo and regional date, time & measurement settings, ...